AI

AI | Newsletter & LinkedIn

The Accountability Gap
ByLew Jaffe

Nobody is talking about this yet. They will be by Q4. Your company just deployed an AI agent. It’s fast, consistent, and cheaper than the three people it replaced. And last Tuesday, it made a decision that cost you $180,000 — and nobody can tell you why. The accountability — the real kind, with a…

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AI | Leadership | Newsletter & LinkedIn

The Last Generation of Managers
ByLew Jaffe

I was on a call recently with a CEO who runs a multi-site healthcare services business. Midway through, one of his team members came up — she felt understaffed, needed more people, couldn’t keep up. His response stopped me: “She’s thinking old school. We need to think about what can be done — and what…

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